Karen has two Master’s degrees in the healthcare field and is licensed by Washington State as an insurance “producer,” which requires continual updates on insurance principles, ethics and regulations. She is well versed in the inner workings and jargon of medical care and health insurance. Following a 30-year career in education, program management and account management, she completed the UCLA Extension patient advocacy certification program in 2015. Karen received certification in the first national exam process to become a Board Certified Patient Advocate (BCPA) in April 2018.
Karen’s passion for consumer support was reignited by experience within her own family to navigate complex healthcare issues. Based in Seattle, Karen enjoys outdoor activities, travel, volunteering and multi-tasking.